Use actionable insights from feedback to make your products and services better, improve customer experiences, empower your team, drive operational improvements, and more.
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Free for 14 Days
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Gather continuous insights with Channels
Feedback channels are designed for gathering insights over longer periods of time, but they can also be used for one-time projects. Segment your stakeholders and target them at just the right time, schedule periodic invitations to ask for feedback, monitor keywords, and much more!
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Pick the perfect feedback
type for every need
Share insights and take action with your team
Help the right people affect change in your business by sharing valuable, timely insights about critical functions of your organization. Assign team members to handle time-sensitive feedback promptly. Track changes over time to recognize trends and measure performance.
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Why people love FeedbackLabs
It’s never been easier to gather and use your stakeholders’ input to improve the areas of your business that require it.
Ease of use
Intended for all skill levels — no software download, HTML skills, or design needed. Set up your first channel in minutes and get feedback instantly.
Customizaton
Customize your surveys with your own brand colors, logos, buttons, and more. You can even connect your own branded domain to send your surveys from.
Privacy
Protecting your data is our top priority. With encryption, SSO, SSAE-16 SOC II compliant data centers, and our commitment to GDPR compliance, your data is always safe.
Versatility
Get feedback on anything: products, purchases, churn and conversion rates, customer experiences, employee satisfaction, and much more.
Integrations
Do more with your feedback — no matter where you work. Connect FeedbackLabs with your favorite apps and web services using Zapier.
Fair pricing
We have pricing for businesses of all sizes to fit your organization's unique needs. Start on a free 14-day trial and upgrade later. No credit card required and no need to talk to sales.
Let them know
you’re listening
Creating positive change starts with knowing what your stakeholders care about. Give them a voice and bring actionable insights into the core of your organization so you can build a better, more successful business.
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Free for 14 Days
Cancel Anytime
Getting Started With Customer Feedback
Download our guide to learn how to implement a successful customer feedback process for your organization from start to finish.
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Get answers.
Get smarter.
Gain the insights you need to make smarter decisions by securely collecting, sharing, and collaborating on feedback.
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